Frequently Asked Questions
Frequently asked questions about our jewelry stores, bridal department, and winery.
What are the Fine Jewelry store hours?
Both of our Roanoke and Salem stores are open Monday – Friday from 10am to 7pm and 10am to 5pm on Saturdays. Both stores are closed on Sunday.
Can I buy Pandora jewelry at both the Roanoke and Salem stores?
No. Pandora jewelry is only sold at our Salem store at 1101 W. Main Street.
Can I sell jewelry at both the Roanoke and Salem stores?
No. Only our Roanoke store will purchase jewelry. This store is located at 2740 Ogden Road.
Brides and Formals
What hours is the Brides and Formals department open?
Brides and Formals is located at our Roanoke store on Ogden Road and is open Monday – Friday 10am to 7pm and Saturdays 10am to 5pm. Brides and Formals is closed on Sundays.
Do I need an appointment to try on bridal dresses and formalwear?
No, appointments are not necessary, but they are preferred. This is to ensure we have the proper staff available to cater to your bridal party and give you the service you deserve. Appointments can be made by calling our Roanoke store at 540.989.7100 or through our website here.
What are the winery hours?
The winery is open Friday through Sunday from 11am to 5pm from January-March 31. The winery is open Thursday through Monday from 11am to 5pm from April-December 31.
Do I need to make an appointment for a wine tasting?
Appointments are not necessary for wine tastings, but are preferred for touring the facility. To make an appointment to tour our winery, please call 540.929.4632 or you can make it through our website here.